JOB RESPONSIBILITIES:

• Conduct diagnostic on car and recommend repair/servicing required, for Service Engineer to prepare quotation
• Perform servicing/repair works on vehicles in accordance with customer’s requirements, and ensure within manufacturer specifications
• Inspect and ensure spare parts are free of defects before commencing of repair/servicing work
• Ensure proper documentation of service/repair report
• Send a car for washing upon completion of the repair/service job
• Exceptional customer service skills
• Strong communication skills
• Excellent attention to detail
• Ability to work to tight deadlines and manage your own work
• Able to work independently

REQUIREMENT:

• Candidates without experience are encouraged to apply, training will be provided.
• Knowledge in high-end automobiles is an advantage.
• Suitable auto mechanic
• Permanent job and can start work immediately.
• Preferably, candidates with SKM Level 2 certificate or above in Automotive or related fields.
• Prior experience in servicing of various vehicles is an added advantage.

JOB RESPONSIBILITIES:

• To back up the allocation team in allocating stocks to dealers/ branches.
• To collect payment once vehicle is ready and prepare daily collection summary reports to finance department.
• To coordinate with Finance department on any matters related on dealer’s payment.
• To coordinate with dealers on the vehicle purchase to meet the set target by management.
• To generate invoice (Genpacx/ Autoline) once payment is received from the dealers.
• To prepare Proforma Invoice for dealers upon request (Floor stocking purposes).
• To follow up on those payment due from the dealers.
• To check on credit note/ debit note based on monthly trading policies to ensure amount payment are correct.
• To check of dealer’s ageing debtors on a monthly basis.
• To co-ordinate with the marketing team for all the roadshows organised by them in getting ready the order form, official receipt, credit card machine, payment collection list and etc.
• To arrange the roadshow report (booking and prospect) when over.
• To prepare CP58 for dealers every calendar year (LHDN purpose).
• To prepare vehicle loan letter for dealers every financial year (audit purpose).

REQUIREMENTS:

• Minimum Bachelor’s Degree holder in administrative courses or any relevant field.
• Have the knowledge in Admin operations, in Automotive is an added advantage.
• Competent in Microsoft 365 software.
• Strong written and verbal communication skills.

As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.

JOB RESPONSIBILITIES:

• Greeting customers and helping them determine repairs and relevant costs
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Greeting customers and helping them determine repairs and relevant costs
• Overseeing and managing the service center’s scheduling and workflow.
• Informing customers of changes in service or when their vehicle is ready to be picked up
• Scheduling service appointments for existing customers and prospect customers
• Handle calls and inquiries from customers, follow up with customers

REQUIREMENTS:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Customer service experience is an added advantage
• Able to communicate effectively and clearly to customers and the servicing team.
• Able to write effectively and clearly to customers and the servicing team.

As a corporate planning executive, the person is expected to coordinate the developed business plan and strategy of the company with the budgetary guidelines provided by the company in delivering financial advice backed up with data and information. Not only limited to financial advice, the person needs to handle business analysis in determining the company’s issues that affect growth, development, and profit. To nail this role, the person has to be proactive in providing initiative in advancing plans that have been made according to the company’s order of business.

JOB RESPONSIBILITIES:

• Monitoring the company’s use of its assets and liabilities through working capital management.
• Assisting the budget monitoring to maintain sufficient cash flow to meet its short-term operating costs and short-term debt obligations.
• Conducting the business analysis in suggesting strategy and plan to improve the company’s operation performance.
• Preparing accountability reports based on the analysis in suggesting decision-making for the board of directors.
• Conducting all other ad-hoc jobs assigned by the manager.

REQUIREMENTS:

• Candidate must posses a Bachelor’s Degree in Finance or Accounting or any related field.
• Minimum 1 year of working experience, however, fresh graduates are highly encouraged to apply. 
• Willing to learn and adaptability skills. 
• Ability to work effectively and multitask in a fast-paced environment. 
• Good interpersonal and communication skills and a positive working attitude.
• Proficiency in Mandarin is required.   

Sales Department

JOB RESPONSIBILITIES:

• To provide customers with information and solutions on products and services to meet their needs and desires.
• Achieve high customer satisfaction.
• Ability to consolidate the sale and walk the customer through every stage of the deal.
• Effective time management, planning, and organizing your daily selling activity, such as telephoning sales prospects to secure new business.
• Attend to showroom and road show duties as required.

REQUIREMENTS:

• Candidates must possess at least SPM & above.
• Result oriented in achieving the set target with good interpersonal communication. 
• Pleasant, dedicated, outgoing, and willing to learn.
• Independent and able to work in a team.
• Possess own transportation and a valid D driving license.

JOB RESPONSIBILITIES:

• To plan, manage, organize, monitor, and evaluate Mazda Malaysia internal control system
• To ensure compliance of laws, regulations, policies, procedures, plans, programs, projects, and organizational goals, then recommend necessary adjustments if necessary
• To verify all controls and processes related to resource management, assets, goods & information systems of the organization and recommend any corrections/improvements as needed
• To provide ongoing updates to the management on the status of internal control matters, by pointing out all identified weaknesses & relevant issues including suggesting control measures on risk areas
• Any other supplementary duties as assigned

REQUIREMENTS:

• 4-5 years of experience in Internal Control & Audit within Privet (preferably in automotive or manufacturing industry-related companies) and/or Financial Services Industry
• Comprehensive knowledge of finance and management systems; internal control framework and its implementation
• Proficiency in MS Office tools and other administrative software (Word, Excel, PowerPoint)
• Ability to work effectively in a fast-paced, dynamic environment
• A good team player, with good interpersonal and communication skills
• Proficiency in Mandarin is required.

Mazda Malaysia Sdn Bhd

JOB RESPONSIBILITIES:

• In charge and responsible for accounts payable
• Prepare payment and bank reconciliation
• Assist in preparing month-end closing journals
• Perform reconciliation, accounts schedule, and maintain / filing of accounting documents
• To accomplish ad-hoc duties/project assigned

REQUIREMENTS:

• Possess at least a Diploma or Degree in Finance / Accountancy or equivalent
• Minimum 2 years of related working experience
• Systematic attention to detail and accuracy
• Good interpersonal and communication skills
• Good team player
• Proficiency in Mandarin is required.

*Please state current salary and expected salary in Resume.

Prima Merdu Sdn Bhd

JOB RESPONSIBILITIES:

• To ensure timely month-end closings. 
• To perform bank reconciliations, collection, and credit control. 
• To handle the day-to-day operation matters such as payment processing, daily banking, entering business transactions into the accounting system, etc. 
• To prepare LC application and financing documents. 
• To ensure compliance with internal controls and Corporate Guidelines/Policies to meet corporate and statutory requirements. 
• To perform ad-hoc special projects as required from time to time. 
• To liaise with external parties such as auditors, tax agents, bankers, and Company Secretaries on regulatory and financial matters. 

REQUIREMENTS:

• Degree in Finance/ Professional Accounting/ Diploma in LCCI. 
• Minimum 1 year of working experience, however, fresh graduates are welcome to apply. 
• Proficiency in Mandarin is required.

JOB RESPONSIBILITIES:

• Deliver training sessions through various methods, including classroom lectures, hands-on workshops, and online courses
• Provide practical, hands-on training in repair and diagnostic techniques
• Stay current with industry trends, emerging technologies, and automotive systems
• Maintain records of training activities, monitor student performance, including attendance, and training material used, and implement upskilling and reskilling
• Assist trainees in troubleshooting and problem-solving when they encounter complex automotive issues
• Continuously develop knowledge and skills to stay up-to-date with the latest automotive technologies and teaching methodologies
• Develop training programs, courses, and materials that cover automotive technology, diagnostics, repair, and maintenance
• Communicate effectively with trainees, colleagues, and supervisors
• Assess the progress of trainees through exams, practical tests, and performance evaluations
• Emphasize safety protocols and procedures to ensure that trainees work in a safe and environmentally responsible manner.

REQUIREMENTS:

• DKM/DLKM in Automotive Technology, or related field
• An ideal candidate requires 2-5 years of working experience in the automotive industry, education sector, and management
• Knowledge of the delivery of lessons, student admission, program development, and management
• Fluency in English. Strong written and oral communication skills.
• Strong decision-making capabilities.
• Above-average communication, collaboration, and delegation skills.

JOB RESPONSIBILITIES:

• Responsible for advertising and promoting our products - In print, Electronic & Digital.
• Responsible for marketing campaigns and promotions - Launching events, Roadshows, and Carnivals. 
• Involve in golf or other sponsorship programs.
• Assisting in the marketing of Demo units/Storeroom.
• Administrative work such as payments, compiling & filing. 
• Any ad-hoc task related to the marketing division.

REQUIREMENTS:

• Candidate must possess at least a Diploma or Degree equivalent.
• Must have at least have 1 year of related working experience with exposure in Events Management.
• Must have strong proposal writing and servicing skills.
• Good and strong command of spoken/written English.
• Skilled in audio-visual editing software.
• Good interpersonal skills, proactive, initiative, process-oriented, good teamwork spirit, good follow-through on work, and can multi-task on projects & ad-hoc requests.
• Able to work independently and maintain focus on lengthy tasks.
• Have own transport, willing to travel.

This role is responsible for the strategic planning, creative content creation, and management of a range of online and offline communication internal and external across all the company's digital platforms including social media platforms (Facebook, Instagram, X & YouTube), websites, subsites, e-communication/ marketing (SMS & WhatsApp), customer portals & mobile application. Their primary goal is to connect with target audiences, drive engagement and achieve business objectives through digital means.

JOB RESPONSIBILITIES:

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

• Film, edit, and distribute video content to the proper teams and channels.
• Add graphics, captions, and special effects to videos and images as needed.
• Track posting metrics and key performance indicators, such as the number of views, likes, shares, and conversions.
• Keep up to speed on current video-creation and visuals trends and practices.

REQUIREMENTS:

• Candidate must possess at least a Bachelor's Degree in Mass Communication and Marketing or any related field.
• At least 1 year of working experience, however, fresh graduates are welcome to apply. 
• Deep understanding of digital and social media realms; passionate about generating and sharing content and new technologies. 
• Proven working experience in digital marketing, particularly within the industry.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
• Experience in optimizing landing pages and user funnels.
• Knowledge and experience with various video and creative editing software including Adobe Premiere, Final Cut Pro, Canva & Adobe Photoshop.

Executive, Digital Innovation primary responsibility will be building high-quality, innovative, and fully performing software that complies with coding standards and technical design. If you are someone who loves challenges and exploring uncharted waters way beyond your comfort zone, this is the job you are looking for.

JOB RESPONSIBILITIES:

Interactive

• Work hand-in-hand with the creative team of designers and programmers to create rich internet and interactive applications.
• Design programming framework, develop and enhance interactive web services in various platforms.
• Able to provide simple, efficient, and cost-effective solutions to develop and enhance our web services and improve user experience.
• Understand business requirements, and application design, and maintain any new or existing web-based solutions.
• Responsible for adding new design features according to the user acceptance test (UAT) ensuring functionality, integration, robustness, load, and performance control.
• Associate with the marketing team to assist with digital communication.

AV System

• Set up and configure audio visual equipment, including projectors, LED & TV screens, sound systems, microphones, video conferencing systems, and lighting equipment.
• Conduct thorough testing and troubleshooting of audio-visual equipment prior to each event, ensuring optimal functionality and quality of sound and visuals.
• Operate audio visual equipment during events, ensuring seamless transitions between different media and maintaining appropriate sound and visual levels.
• Provide technical support and troubleshooting assistance to presenters and attendees during events, resolving any audio-visual issues that may arise promptly and professionally.
• Maintain and update audio visual inventory, including equipment, cables, connectors, and accessories, ensuring all items are properly organized, stored, and labelled.
• Perform routine maintenance and periodic calibration of audio-visual equipment to ensure optimal performance and longevity.
• Stay up to date with the latest trends and advancements in audio-visual technology, recommending upgrades or new equipment as needed to enhance the overall audio-visual experience.
• Collaborate with other technical staff, such as IT professionals and network administrators, to integrate audio-visual systems with existing infrastructure and ensure compatibility and reliability.

Video Editor

• Edit and assemble raw video footage into polished, visually compelling video productions.
• Work closely with other team members to develop concepts, storylines, and overall video production strategy.
• Cut, splice, and synchronize video and audio clips, apply transitions, titles, sound effects, and colour corrections.
• Select and add appropriate music and sound effects to videos.
• Create and implement graphics and special effects in video.

REQUIREMENTS:

• The candidate must possess at least a degree related to the information technology/ Computer Science/Software Engineer.
• At least have 1 year of working experience in the related field, and fresh graduates are encouraged to apply.
• Practical experience in HTML5/HTML, CSS3/SASS, PHP, Javascript/JQuery/ AJAX/JS Frameworks.
• Production experience with popular CMSs (WordPress, Drupal, Joomla).
• Knowledge and experience with various video and creative editing software including Adobe Premiere, Final Cut Pro, Canva & Adobe Photoshop.
• Experience in Microsoft 365 – Teams (Live Event) & SharePoint.
• Maintain leading-edge knowledge in emerging technologies; driving knowledge sharing and lessons learned from previous projects.

This role requires assisting the Manager in preparing the CAPEX, requisitions, and payment for the project renovation, system furniture, IT assets, etc. This role needs to manage and liaise with the Finance department on the CAPEX process. Aside, this role needs to provide the necessary training to employees according to the latest technological trends. 

JOB RESPONSIBILITIES:

IT Administrative

• Assist with purchasing and managing IT assets, Renovation Project, System Furniture & Signages Facade.
• Responsible for product support and warranties, leasing, maintenance, and software contracts, as well as hardware purchases, and license information.
• Entering asset information into asset tracking software system.
• Obtain and review competitive bids, quotes, and proposals from vendors and contractors; discuss evaluations and review with requesters and subject matter experts.
• Provide pricing quotes for items and preparing orders with suppliers.
• Ensure line items of the purchase order with the packing slip and ensuring the quality of the materials received.
• Responsible for shipping defective equipment to vendor and arranging replacement.
• Research products and equipment; prepare product/equipment specifications.
• Research websites/contact vendors to gather technical information and prices on supplies and equipment.
• Maintains physical and digital filing systems.
• Prepares meeting agendas and takes meeting minutes.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.

System Trainer

• Design and organize training programs based on organizational needs. 
• Conduct staff training and educate them to use multiple desktop applications and software. 
• Carry out a skills-based training management course promptly. 
• Prepare instructional materials like handouts, presentations, etc. 

REQUIREMENTS:

• Diploma/ Bachelor's Degree in Office Management & Technology or any related field.
• Fresh graduates are encouraged to apply.
• Knowledge and experience with Microsoft Office Applications especially Office, Excel & Power Point.
• Strong problem-solving and communication skills. 
• Ability to learn quickly, work independently, and work in a team. 
• Outstanding management and organizational skills. 

JOB RESPONSIBILITIES:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with stakeholders and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

REQUIREMENTS:

• Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology, Business Studies/Administration/Management, Statistics, or equivalent.
• At least 2 years of working experience in the related fields however, fresh graduates are welcome to apply.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• The ability to engage and communicate with different stakeholders and passion for carrying job responsibilities.

JOB RESPONSIBILITIES:

• Manage Parts daily operation
• Work closely with workshop on the issuance of spare parts
• Prepared bi-monthly summary invoices for submission to finance
• Maintain the tidiness of the spare parts store
• Perform regular cycle count to ensure all are align with compliances, regulations and procedure.
• Manage and monitor invoices, consignment notes to all requisitions
• Evaluate the quantity and quality of spare parts received.
• Record all parts purchased & received.
• Update the stock/ Bin card daily to ensure all spare parts in proper order

REQUIREMENTS:

• Minimum SPM, SKM or Diploma in any field.
• Knowledge in Microsoft excel.
• Basic knowledge of automotive spare parts.

JOB RESPONSIBILITIES:

• Assist senior admin to prepare and submit purchase order and invoice, monitoring petty cash and to ensure submission of claims to Finance Department.
• Ensure data are keyed-in and maintain data in GENPACX.
• Ensure submission for summary of Service Tax.
• Prepare monthly attendance report, daily collection, monthly sales report, minutes of meeting and to submit all related document to the Management.
• Answer calls, set and arrange appointments with customer.
• Attend to customer enquiries and update customer.
• Monitor stationary, waste oil, beverage, voucher and etc.
• Undertake other special assignments, ad-hoc functions and related duties as and when required by the superior.

REQUIREMENTS:

• Minimum qualification Diploma, Degree in Business Admin or its equivalent.
• At least 1 year of working experience in the related field.
• Possess good interpersonal and communication skills.
• Pleasant personality and willing to learn.
• Basic computer knowledge in Microsoft Words and Excel.

JOB RESPONSIBILITIES:

• To entertain walk-in customers & incoming call inquiries for insurance claim.
• To verify insurance claim documents available from customer.
• To prepare evaluation report complete with parts required and submit via Merimen system.
• To follow up claim approval from insurance company.
• To proceed with parts ordering and repairing process once insurance approved.
• To update car status to customer from time to time.
• To release complete repair car to the customer and take a photo after the repair.
• To follow up invoice from supplies and close job.
• To follow up pending parts for accident repair works.
• To monitor pending job based on W.I.P report

REQUIREMENTS:

• Minimum 3 years working experience in the related field
• Available to work independently and in team
• Fluency in English. Strong written and oral communication skills.
• Strong decision-making capabilities.

JOB RESPONSIBILITIES:

• Assist senior admin to prepare and submit purchase order and invoice, monitoring petty cash and to ensure submission of claims to Finance Department.
• Ensure data are keyed-in and maintain data in GENPACX.
• Ensure submission for summary of Service Tax.
• Prepare monthly attendance report, daily collection, monthly sales report, minutes of meeting and to submit all related document to the Management.
• Answer calls, set and arrange appointments with customer.
• Attend to customer enquiries and update customer.
• Monitor stationary, waste oil, beverage, voucher and etc.
• Undertake other special assignments, ad-hoc functions and related duties as and when required by the superior.

REQUIREMENTS:

• Minimum qualification Diploma, Degree in Business Admin or its equivalent.
• At least 1 year of working experience in the related field.
• Possess good interpersonal and communication skills.
• Pleasant personality and willing to learn.
• Basic computer knowledge in Microsoft Words and Excel.

Workshop Department

JOB RESPONSIBILITIES:

As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.

• Greeting customers and helping them determine repairs and relevant costs
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Greeting customers and helping them determine repairs and relevant costs
• Overseeing and managing the service center’s scheduling and workflow.
• Informing customers of changes in service or when their vehicle is ready to be picked up
• Scheduling service appointments for existing customers and prospect customers
• Handle calls and inquiries from customers, follow up with customers

REQUIREMENTS:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Customer service experience is an added advantage
• Able to communicate effectively and clearly to customers and the servicing team.
• Able to write effectively and clearly to customers and the servicing team.

Workshop Department

JOB RESPONSIBILITIES:

• Conduct diagnostic on car and recommend repair/servicing required, for Service Engineer to prepare quotation
• Perform servicing/repair works on vehicles in accordance with customer’s requirements, and ensure within manufacturer specifications
• Inspect and ensure spare parts are free of defects before commencing of repair/servicing work
• Ensure proper documentation of service/repair report
• Send a car for washing upon completion of the repair/service job
• Exceptional customer service skills
• Strong communication skills
• Excellent attention to detail
• Ability to work to tight deadlines and manage your own work
• Able to work independently

REQUIREMENTS:

• Candidates without experience are encouraged to apply, training will be provided.
• Knowledge in high-end automobiles is an advantage.
• Suitable auto mechanic
• Permanent job and can start work immediately.
• Preferably, candidates with SKM Level 2 certificate or above in Automotive or related fields.
• Prior experience in servicing of various vehicles is an added advantage.

Sales Department

JOB RESPONSIBILITIES:

• To provide customers with information and solutions on products and services to meet their needs and desires.
• Achieve high customer satisfaction.
• Ability to consolidate the sale and walk the customer through every stage of the deal.
• Effective time management, planning, and organizing your daily selling activity, such as telephoning sales prospects to secure new business.
• Attend to showroom and road show duties as required.

REQUIREMENTS:

• Candidates must possess at least SPM & above.
• Result-oriented in achieving the set target with good interpersonal communication. 
• Pleasant, dedicated, outgoing, and willing to learn.
• Independent and able to work in a team.
• Possesses own transportation and a valid D driving license. 

JOB RESPONSIBILITIES:

• Manage Parts daily operation
• Work closely with workshop on the issuance of spare parts
• Prepared bi-monthly summary invoices for submission to finance
• Maintain the tidiness of the spare parts store
• Perform regular cycle count to ensure all are align with compliances, regulations and procedure.
• Manage and monitor invoices, consignment notes to all requisitions
• Evaluate the quantity and quality of spare parts received.
• Record all parts purchased & received.
• Update the stock/ Bin card daily to ensure all spare parts in proper order

REQUIREMENTS:

• Minimum SPM, SKM or Diploma in any field.
• Knowledge in Microsoft excel.
• Basic knowledge of automotive spare parts.

JOB RESPONSIBILITIES:

• Assist customer in document preparation for collision insurance claim
• Submit claim to Merimen/ e-claim system within 24 hours
• Order parts & inform customer once approved by insurance company
• Update customer on the repairing process
• Check overall car condition upon receiving the car from the customer
• Inspect the vehicles with the customer before proceed for signing upon vehicle discharge
• To attend and assist customer needs in body & paint insurance claim and cash repairs as per guideline and requirements
• To attend customers inquiries
• To ensure vehicle is delivered with quality report standards

REQUIREMENTS:

• Minimum qualification SKM level 1, 2 or 3 in any field
• Knowledge in vehicle insurance will be an added advantage
• Knowledge in Merimen system
• Knowledge in e-claim system

Sales Department

JOB RESPONSIBILITIES:

• To provide customers with information and solutions on products and services to meet their needs and desires.
• Achieve high customer satisfaction.
• Ability to consolidate the sale and walk the customer through every stage of the deal.
• Effective time management, planning, and organizing your daily selling activity, such as telephoning sales prospects to secure new business.
• Attend to showroom and road show duties as required.

REQUIREMENTS:

• Candidates must possess at least SPM & above.
• Result-oriented in achieving the set target with good interpersonal communication. 
• Pleasant, dedicated, outgoing, and willing to learn.
• Independent and able to work in a team.
• Possesses own transportation and a valid D driving license. 

JOB RESPONSIBILITIES:

As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.

• Greeting customers and helping them determine repairs and relevant costs
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Greeting customers and helping them determine repairs and relevant costs
• Overseeing and managing the service center’s scheduling and workflow.
• Informing customers of changes in service or when their vehicle is ready to be picked up
• Scheduling service appointments for existing customers and prospect customers
• Handle calls and inquiries from customers, follow up with customers

REQUIREMENTS:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Customer service experience is an added advantage
• Able to communicate effectively and clearly to customers and the servicing team.
• Able to write effectively and clearly to customers and the servicing team.

JOB RESPONSIBILITIES:

As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.

• Greeting customers and helping them determine repairs and relevant costs
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Greeting customers and helping them determine repairs and relevant costs
• Overseeing and managing the service center’s scheduling and workflow.
• Informing customers of changes in service or when their vehicle is ready to be picked up
• Scheduling service appointments for existing customers and prospect customers
• Handle calls and inquiries from customers, follow up with customers

REQUIREMENTS:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Customer service experience is an added advantage
• Able to communicate effectively and clearly to customers and the servicing team.
• Able to write effectively and clearly to customers and the servicing team.

Sales Department

JOB RESPONSIBILITIES:

• To provide customers with information and solutions on products and services to meet their needs and desires.
• Achieve high customer satisfaction.
• Ability to consolidate the sale and walk the customer through every stage of the deal.
• Effective time management, planning, and organizing your daily selling activity, such as telephoning sales prospects to secure new business.
• Attend to showroom and road show duties as required.

REQUIREMENTS:

• Candidates must possess at least SPM & above.
• Result oriented in achieving the set target with good interpersonal communication. 
• Pleasant, dedicated, outgoing, and willing to learn.
• Independent and able to work in a team.
• Possess own transportation and a valid D driving license.

Sales Department

JOB RESPONSIBILITIES:

• To provide customers with information and solutions on products and services to meet their needs and desires.
• Achieve high customer satisfaction.
• Ability to consolidate the sale and walk the customer through every stage of the deal.
• Effective time management, planning, and organizing your daily selling activity, such as telephoning sales prospects to secure new business.
• Attend to showroom and road show duties as required.

REQUIREMENTS:

• Candidates must possess at least SPM & above.
• Result-oriented in achieving the set target with good interpersonal communication. 
• Pleasant, dedicated, outgoing, and willing to learn.
• Independent and able to work in a team.
• Possesses own transportation and a valid D driving license. 

JOB RESPONSIBILITIES:

• Assist customer in document preparation for collision insurance claim
• Submit claim to Merimen/ e-claim system within 24 hours
• Order parts & inform customer once approved by insurance company
• Update customer on the repairing process
• Check overall car condition upon receiving the car from the customer
• Inspect the vehicles with the customer before proceed for signing upon vehicle discharge
• To attend and assist customer needs in body & paint insurance claim and cash repairs as per guideline and requirements
• To attend customers inquiries
• To ensure vehicle is delivered with quality report standards

REQUIREMENTS:

• Minimum qualification SKM level 1, 2 or 3 in any field
• Knowledge in vehicle insurance will be an added advantage
• Knowledge in Merimen system
• Knowledge in e-claim system

 Aftersales Training Department

JOB RESPONSIBILITIES:

• Deliver training sessions through various methods, including classroom lectures, hands-on workshops, and online courses
• Provide practical, hands-on training in repair and diagnostic techniques
• Stay current with industry trends, emerging technologies, and automotive systems
• Maintain records of training activities, monitor student performance, including attendance, and training material used, and implement upskilling and reskilling
• Assist trainees in troubleshooting and problem-solving when they encounter complex automotive issues
• Continuously develop knowledge and skills to stay up-to-date with the latest automotive technologies and teaching methodologies
• Develop training programs, courses, and materials that cover automotive technology, diagnostics, repair, and maintenance
• Communicate effectively with trainees, colleagues, and supervisors
• Assess the progress of trainees through exams, practical tests, and performance evaluations
• Emphasize safety protocols and procedures to ensure that trainees work in a safe and environmentally responsible manner.

REQUIREMENTS:

• DKM/DLKM in Automotive Technology, or related field
• An ideal candidate requires 2-5 years of working experience in the automotive industry, education sector, and management
• Knowledge of the delivery of lessons, student admission, program development, and management
• Fluency in English. Strong written and oral communication skills.
• Strong decision-making capabilities.
• Above-average communication, collaboration, and delegation skills.

 Aftersales Training Department

JOB RESPONSIBILITIES:

• Deliver training sessions through various methods, including classroom lectures, hands-on workshops, and online courses
• Provide practical, hands-on training in repair and diagnostic techniques
• Stay current with industry trends, emerging technologies, and automotive systems
• Maintain records of training activities, monitor student performance, including attendance, and training material used, and implement upskilling and reskilling
• Assist trainees in troubleshooting and problem-solving when they encounter complex automotive issues
• Continuously develop knowledge and skills to stay up-to-date with the latest automotive technologies and teaching methodologies
• Develop training programs, courses, and materials that cover automotive technology, diagnostics, repair, and maintenance
• Communicate effectively with trainees, colleagues, and supervisors
• Assess the progress of trainees through exams, practical tests, and performance evaluations
• Emphasize safety protocols and procedures to ensure that trainees work in a safe and environmentally responsible manner.

REQUIREMENTS:

• DKM/DLKM in Automotive Technology, or related field
• An ideal candidate requires 2-5 years of working experience in the automotive industry, education sector, and management
• Knowledge of the delivery of lessons, student admission, program development, and management
• Fluency in English. Strong written and oral communication skills.
• Strong decision-making capabilities.
• Above-average communication, collaboration, and delegation skills.